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Racecourse Road Medical Group
Welcome
Racecourse Road Medical Group provides a comprehensive range of Primary Care services to patients in Ayr and the surrounding area.
Our objective at all times is to provide state of the art medical care in a friendly and supportive environment.
We pride ourselves in the service we offer to the local community and are always looking for ways to benefit our patients. We trust that you will find this web site to be helpful and informative.
PLEASE NOTE OUR TELEPHONE LINES OPEN AT 8AM
Opening Times
IMPORTANT PATIENT ALERT: BEWARE OF SCAM CALLS
Important Patient Alert: Beware of Scam Calls
We have been made aware of a scam targeting patients registered with local GP practices. A patient reported receiving a phone call with an automated message claiming to be from there GP Practice. The message asked the patient to go online to update their personal details, threatening that failure to do so could result in being removed from the practice list.
The call originated from the number 07448 046 976, which has been identified as a scam number, however, please be aware that other mobile numbers may also be used.
What You Should Do:
- Stay Alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details.
- Do Not Share Personal Information: GP practices will never ask for sensitive personal information in this manner.
- Verify Authenticity: If you are unsure about any communication claiming to be from your GP practice, contact us directly using our official phone number or email.
- Report Suspicious Activity: If you receive a similar call, you should report this to Police Scotland by calling 101.
Your safety and security are our priority. Please remain vigilant and share this message with others who may be at risk.
If you have any concerns or questions, don’t hesitate to get in touch with our practice team.
SURGERY CLOSURE FOR CHRISTMAS AND NEW YEAR HOLIDAY
The Surgery will be closed on
Wednesday 25th December 2024 and Thursday 26th December 2024
Wednesday 1st January 2025 and Thursday 2nd January 2025
Please telephone NHS 24 on 111 for medical assistance during this time. NHS Inform has a wealth of information regarding conditions and illnesses as well as self-help guides.
Only visit the Accident and Emergency Department if it is an emergency.
Please order your prescriptions in plenty of time. Thank you
eCONSULT - BANK HOLIDAYS
Please note that eConsult will not be available when the surgery is closed for Bank Holidays. This includes the weekend prior to or after a Bank Holiday. During this time please call NHS24 111. Thank you
WHO IS CONSIDERED A CARER?
A carer is anyone, including children and adults who look after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid.
We are interested in identifying carers, especially those who may be caring without help or support. We know carers are often "hidden" looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer.
Caring for someone is an important and valuable role in the community, which is often a 24 hour job that can be very demanding and isolating for the carer. Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.
As a Carer, you are also entitled to have your needs assessed by the Carers Centre. A Carer's Assessment is a chance to talk about your needs as a carer and the possible ways help could be given. It also looks at the needs of the person you care for. There is no charge for this assessment. Please visit NHS Inform Support for Unpaid Carers for more information.
If you are a carer please complete our Carers Identification and Referral Form and return to the Practice either by email, post or hand it in at reception.
HUB WORKING AT NORTH AYR HEALTH CENTRE
The Practice is now able to offer appointments with a Primary Care Nurse and Health Care Support Worker based at North Ayr Health Centre, Glenmuir Place, Ayr, KA8 9RS. The Practice Nurse and HCSW based at North Ayr Health Centre are able to offer services such as blood tests, wound care, suture removal, ear assessment/irrigation, B12 injections as well as other nursing interventions.
If it would be easier for you and you are willing to attend the North Ayr Health Centre instead of coming to the surgery, please let the receptionist when you call the surgery to arrange your appointment.
CONTACT DETAILS
Do we have your up-to-date Contact Details? Have you changed your name, address or telephone number lately? If so, please use "Change Personal Details" below. The online form will also ask for your consent to contact you by text messaging.
Online Services
GREEN HEALTH SOUTH AYRSHIRE
What is Green Health?
Green Health is about supporting a healthy lifestyle by integrating nature into your day. Simple activities connecting you with nature on your doorstep can benefit your mental and physical wellbeing.
Please click see our Health Advice page for more details.
DUMFRIES HOUSE HEALTH & WELLBEING PROGRAMMES
Dumfries House offers Health & Wellbeing Programmes. Please see our Health Advice page for further information.
EAR WAX ASSESSMENT AND EAR SYRINGING APPOINTMENTS
The CTAC Service are now offering ear wax assessment and ear syringing appointments within the surgery. In the first instance you will be given an appointment to have your ears assessed to see if ear syringing is appropriate. Please telephone 01292 886622 to arrange an appointment.